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Privacy Policy

Effective Date: 20/05/2018

The following privacy policy information describes how Cookbook Ltd (as, “Cookbook”, “we”, “us” or “our”) protects and makes use of the information collected about you (as, “Client”, “you” or “your”) when accessing our services and products. Cookbook operates several websites and applications including, but not limited to, the Cookbook App ( and CustomCookBook ( and all associated web and mobile applications (all collectively, our “Services”, "Products", "Websites", "Apps").

It is Cookbook’s policy to respect your privacy regarding any information we collect while operating our Services and if you are asked to provide information when using our Services it will only be used in the ways described in this privacy policy.

This privacy policy is to be read in conjunction with our Terms and Conditions of Service. If you have any questions about this or any of our other policies, please email

1. Introduction.

We gather and use certain information about individuals in order to provide products and to enable certain functions throughout our Services.

To use some of our Services, you may be required to sign up for a private account to securely store your information and data. Our services collect a range of data from you to be stored and made easily accessible through your private account. This includes information you transmit including, but not limited to, recipe data, ingredients, images and notes.

While using our service, we automatically collect a range of information to better understand how visitors use our Services. This information helps us to support, improve and develop our products, to present timely relevant information and to monitor the Services. This includes, but is not limited to, the type of mobile device you use, the IP address of your device and your operating system, and unique device identifier information.

If you have any correspondence with Cookbook support, technical services or complete a marketing survey, your information that you provide when you report a problem or submit the correspondence may be kept as long as needed. We may from time to time contact you regarding promotional mailings, about products, services, offers and other things we think might be relevant to you but you will always be offered a chance to opt out of these.

2. What Data We Collect.

When utilising our Services or contacting us, we may request or automatically collect the following information:

The nature of some of our Services requires that you provide information to us to be stored on our Services and Products. Where you are required to sign up we may collect the following information in conjunction with all other collected information:

3. How We Use This Data.

Collecting this data allows us to provide our Service and functions to you, helps us understand your needs and what you expect from us as Cookbook, enabling us to deliver improved Products and Services. Specifically, we may use data for:

Providing, Developing and Improving our Services

Providing Personalised Account Services

Protecting our Services and Maintaining Security
Other uses

4. Information We Share or Disclose

We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to. Any personal information we hold about you is stored and processed under our privacy policy, in line with the Data Protection Act 1998 & the General Data Protection Regulation (GDPR) (EU).

To provide our Services, we may share some information about you as follows:

Any individually identifiable information related to data will never be used in any way different to that stated above without your explicit permission.

5. Cookies, Analytics and How We Use Them.

What is a cookie?

A cookie is a small file placed on your computer or device which enables our Service to identify your computer as you view or access different pages or areas of our Service. Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the Service and what pages or areas they tend to visit.

How we use cookies

We may use cookies to:

Please note that some of our affiliate partners may also use cookies and you must review their individual privacy policy when using their websites or services. Adverts appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Cookbook and does not cover the use of cookies by any advertisers.

Controlling cookies

You can use your devices' cookie settings to determine how our Services use cookies. If you do not want us to store cookies on your computer or device, you should set your device to refuse cookies. However, please note that doing this will affect how our website functions. Some pages and services may become unavailable to you. Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it. To learn more about cookies and how they are used, visit All About Cookies (


We use third-party service providers to provide website metrics and other analytics services. These third parties can use cookies and other technologies to collect information, such as your IP address, identifiers associated with your device, other applications on your device, the browsers you use to access our Services, web pages viewed, time spent on webpages, links clicked, and conversion information (e.g., transactions entered into). This information can be used by us and third-party service providers on our behalf to analyze and track usage of our Services, determine the popularity of certain content, and better understand how you use our Services. The third-party service providers that we engage are bound by confidentiality obligations and other restrictions with respect to their use and collection of your information.
For more information, we encourage you to check the privacy policies of these third parties to learn about their privacy practices.

Examples of our third-party service providers used to help deliver our Services or to connect to our Services include:

6. Children.

Our Services are general audience services not directed at children, and you may not use our Services if you are under the age of 13. You must also be old enough to consent to the processing of your personal data in your country (in some countries we may allow your parent or guardian to do so on your behalf). If we obtain actual knowledge that any information we collect has been provided by a child under the age of 13, we will take steps delete the information as soon as possible.

7. Links from Our Services.

We do not monitor or review the content of other party’s services or websites which are linked to from our Service. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

8. Controlling Information About You.

We generally retain your information as long as reasonably necessary to provide you the Services or to comply with applicable law.

If you reside in the European Union, you have the right under the General Data Protection Regulation (GDPR) to request from CookBook access to and rectification or erasure of your personal data, restriction of processing of your personal data, the right to object to processing of your personal data, and the right to lodge a complaint with a supervisory authority. If you reside outside of the European Union, you may have similar rights under your local laws.

To request access, rectification or erasure of your personal data, or to delete your CookBook account, please see below:

Whilst the Data Protection Act 1998 & the General Data Protection Regulation (GDPR) may give you the right to access the information that we hold about you, please note that any demand for access may be subject to payment of a fee of £50 to cover our administrative costs in providing you with the information requested. Should you have any questions, please use the information provided below under Contact.

9. Security, Storage and Processing.

We may transfer data that we collect from you to locations outside of the European Economic area for processing and storing. In addition, it may be processed by staff operating outside the European Economic area who work for us or for one of our suppliers. For example, such staff may be engaged in the processing and concluding of your order, the processing of your payment details and the provision of support services.

By submitting your personal data, you agree to this transfer, storing or processing. We will take all reasonable steps to make sure that your data is treated securely and in agreement with this privacy policy. To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards. We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 1998 & the General Data Protection Regulation (GDPR) (EU).

The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and the transmission of such data is entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain areas of our Services, you are responsible for keeping this password confidential. You can prevent unauthorized access to any CookBook accounts you have by choosing a longer password containing numbers and letters, by limiting the access to your computer and browser, and by logging out from your account when you are done using the service. Should you have accidentally disclosed your password to someone, or otherwise come to suspect someone might be accessing your account, you can easily change your password by choosing a new one in your account settings.

10. Changes.

We are constantly updating our Services, and that means sometimes we have to change the privacy policy under which our Services are offered. If we make changes that are material, we make reasonable efforts to let you know by placement on our website or applications, or by sending you an email or other communication when these changes take effect. We however encourage you to review our policy each time you visit our Services to see if it has been updated since your last use. If you disagree with our changes, then you should stop using our Services immediately and remove all associated data.

Your continued use of our Services after any change in this Privacy Policy will constitute your acceptance of such change.

11. Contact.

If you have any questions about this Privacy Policy or our other policies and Terms & Conditions, please contact us at

The Cookbook app, CustomCookBook and all associated websites, apps and relevant media are products of Cookbook Ltd, 20-22 Wenlock Road, London, N1 7GU, England. Registered in the United Kingdom, company number: 10086673